Calm Health Tutorial

Signing Up

Step 1

Download the Calm Health app from the App Store or Google Play

Step 2

Click "Sign In"

Step 3

Select an Apple or Google account to set up your Calm Health account. If you don’t have either of these, see the next step

Step 4

You don't need a Gmail address to create a Google account. You can use your non-Gmail email address to create one instead. Go to the Google account sign in page and click Create Account.

Step 5

Follow the steps to log in to your Apple or Google account

Step 6

You’ll have the option to watch onboarding videos. You’re all set!

Eligibility Confirmation

Calm Health is an invitation-only app from your health insurance plan, physician/care team, or employer. The following are a few ways to verify your eligibility. You may be asked to enter one or a few of the following:

Option 1

An access code. This can be found in the Calm Health invitation email

Option 2

Your email address

Option 3

Your date of birth and your insurance ID, which usually can be found on your health insurance card

How to Change my Goals, Conditions, and Topics

You can update your goals, conditions, and topics anytime.

Step 1

Click “Plan” in the bottom navigation

Step 2

Scroll down to the “About You” section and click the pencil on the right side

Step 3

Update your preference and click "Save"

How to Retake my Screening

It’s recommended that you retake the mental health screening every four weeks, so you can track your progress. And don’t worry, If you forget, we’ll send you friendly reminders.

Step 1

Click “Plan” in the bottom navigation

Step 2

Scroll down to the “Mental Health Screening” section

Step 3

Click “Update Screening”

Step 4

Click “Get Started”

Step 5

Answer the screening questions

How to Change my Communications Preference

Step 1

Click on the circle with your initials on the upper right of the screen

Step 2

Scroll down to the “Notifications” section

Step 3

Update your preference by turning Push and Email Notifications on or off

How to Create a Health Summary

Step 1

Click on the circle with your initials on the upper right of the screen

Step 2

Scroll to the bottom to find the “Health Summary” section. Click “Generate Health Summary” button

Step 3

Click "Done"

Step 4

After a few moments, your Health Summary document will appear just above the button you clicked to kick off this process

Step 5

Click on "Health Summary" to view the document

Understanding Your Care Plan

Your Care Plan consists of a collection of program recommendations personalized for you based on your mental health screening results, goals, topics, and conditions.

Step 1

Click “Plan” in the bottom navigation